Iocl Organisation Study

Topics: Petroleum, Quality management, Oil refinery Pages: 25 (8233 words) Published: September 11, 2010
Table of Contents
Geographic Coverage3
Technology Solutions4
Customer Focus4
Expansion and Diversification4
International Expansion4
Business Environment and Competition5
Industry Background and Market Structure6
SWOT Analysis of IOCL8
PEST Analysis of IOCL9
Vision and Mission10
Work Culture12
Organizational Structure and Leadership13
Hierarchical Structure13
UP Operations13
Supply & Demand Management14
Distribution Network14
Knowledge Management14
People and Processes15
Employee Profile15
Employee Benefit Schemes15
Career Growth Opportunities16
Entrepreneurial Culture17
Welfare of Employees17
Trade Unions17
Research and Development18
Optimization, Planning and Demand Management18
Quality Management19
Quality Management System19
Quality Assurance19
Product Quality Improvement20
Safety & Occupational Health20
Occupational Health21
Total Productive Maintenance (TPM)21
IOCL’s Green Agenda21
Green Initiatives22
Corporate Social Responsibility23

IOCL is a government‐owned company with stake of over 80% operating in the downstream oil and gas segment, celebrating its Golden Jubilee in 2009. It accounts for 48% of petroleum products sold in the country and 34% of petroleum products produced. It owns and operates a number of crude and product pipelines in the country. It is India's largest commercial enterprise, with a sales turnover of Rs. 2, 85,337 crore – the highest-ever for an Indian company – and a net profit of Rs. 2, 950 crore for the year 2008-09. IndianOil is also the highest ranked Indian company in the prestigious Fortune 'Global 500' listing, having moved up 11 places to the 105th position in 2009. IOCL and its subsidiaries account for approximately 48% petroleum products market share, 34% national refining capacity and 71% downstream sector pipelines capacity in India. For the year 2008-09, the IOCL group sold 62.6 million tonnes of petroleum products, including 1.7 million tonnes of natural gas, and exported 3.64 million tonnes of petroleum products. The IOCL Group of companies owns and operates 10 of India's 20 refineries with a combined refining capacity of 60.2 million metric tonnes per annum (MMTPA, .i.e. 1.2 million barrels per day). These include two refineries of subsidiary Chennai Petroleum Corporation Ltd. The Corporation's cross-country network of crude oil and product pipelines, spanning over 10,000 km and the largest in the country, meets the vital energy needs of the consumers in an efficient, economical and environment-friendly manner. IOCL is investing Rs. 43,400 crore (US $10.8 billion) during the period 2007-12 in augmentation of refining and pipeline capacities, expansion of marketing infrastructure and product quality upgradation as well as in integration and diversification projects. Geographic Coverage

IOCL reaches precious petroleum products to millions of people every day through a countrywide network of about 35,000 sales points. They are backed for supplies by 167 bulk storage terminals and depots, 101 aviation fuel stations and 89 Indane (LPGas) bottling plants. About 7,335 bulk consumer pumps are also in operation for the convenience of large consumers, ensuring products and inventory at their doorstep. It operates the largest and the widest network of petrol & diesel stations in the country, numbering over 18,278. It reaches Indane cooking gas to the doorsteps of over 53 million households in nearly 2,700 markets through a network of about 5,000 Indane distributors. IOCL's ISO-9002 certified Aviation Service commands over 63% market share in aviation fuel business, meeting the fuel needs of domestic and international flag carriers, private airlines and the Indian Defence Services. The...
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